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How to be a CSW course by Deaf Umbrella
How to be a CSW course by Deaf Umbrella
How to be a CSW course by Deaf Umbrella
How to be a CSW course by Deaf Umbrella

MODULE 1

Understanding the role of a professional Communication Support Worker

In this workshop we introduce you to the role of a professional Communication Support Worker at Deaf Umbrella.

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We will look at competencies required for the role as well as key skills and professional practices required to provide an excellent service.

  • Introduction to the Role

  • Understand your role and build your confidence as a professional Communication Support Worker (CSW)

  • Professional CSW Personal Presentation and Grooming Standards 

  • Module 1 Knowledge Quiz

MODULE 2

Key skills and behaviours of a professional CSW

In this module we'll take a look at the skills and behaviours that will help you be an effective CSW.​

  • Skills and Behaviours

  • Preparation for Assignments

  • Using a Schema

  • Ethics

  • Module 2 Knowledge Quiz

MODULE 3

Continuing your professional journey

In this module we'll explore various strategies to elevate your skills and enrich your communications toolkit. Whether you're a seasoned pro or just starting out, there is something for everyone! 

  • CPD Introduction

  • Continuing Professional Development (CPD)

  • Module 3 Knowledge Quiz

A Communication Support Worker’s role is varied and complex, they are the conduit for information to pass between a deaf person and a hearing person, mostly within the educational environment. 

 

CSW training is comprehensive and rigorous; when qualified the CSW will have gained a variety of strategies with which to cope in many different situations. 

 

He/she is a resource to be used by both student and tutor and can provide information and possible solutions to problems that may occur. 

 

Our new CPD course is the next step from our previous course, 'How to be a CSW' (read the reviews from our former students), and is now available from March 2024.

CPD ONLINE TRAINING

HOW TO BE A
COMMUNICATION SUPPORT WORKER

BY DEAF UMBRELLA

LAST BOOKING DATE: 24th of June

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✓ Polish up your skills

✓ Gain support

✓ Become an excellent CSW!

Price: £197

SUITABLE FOR

 

CSW, TSLI and RSLI

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MINIMUM CRITERIA

 

ESSENTIAL

Min. Level 2 BSL

 

ADVANTAGES

Experience of working with Deaf people in an education environment

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CONTACT US:

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T: 0333 700 7474

E: office@deafumbrella.com

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TESTIMONIAL

Julia W.

"The training was perfect, a great insight into what the role of a CSW involves. I particularly enjoyed hearing the trainers’ real life examples as these helped me to gain a better understanding of what to expect. All of the information leading up to the course was thorough and helpful, very organised. All of the staff at Deaf Umbrella were very accommodating and friendly, what a fab team! The level of detail that went into this training went above and beyond my expectations, I truly enjoyed it."

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