Earning a certificate is an important milestone, but it doesn’t automatically make Communication Support Workers (CSWs) a qualified professional—just like having a driving licence doesn’t mean you're a skilled driver.
The real learning begins when you apply your knowledge in real-world situations, and that's where many CSWs realise the gaps in their training. This gap can hinder the quality of support provided.
Colleges play a crucial role in shaping the success of Deaf students. That’s why we’ve put together a FREE resource to help you create a truly inclusive learning environment. Scroll down to download our practical guide designed specifically for colleges and coordinators.
To excel as a CSW, they need more than just the basics. They must understand the intricacies of communication support, develop the ability to handle various scenarios with confidence, and continually hone their skills.
Our comprehensive CPD training goes beyond just signing. We focus on understanding boundaries, setting clear learning expectations, and training tutors to work more effectively with deaf students.
By equipping your CSWs with the right skills, you can create an inclusive environment where deaf students can thrive academically and personally.
Our goal is to encourage independent learners, reducing dependency on support staff and fostering self-confidence in your students.
Why choose us?
We recognise the challenges that CSWs face, and we’ve developed a comprehensive solution to help them succeed by:
➡️ Covering essential topics that enhance the effectiveness of your CSWs.
➡️ Learning from experienced professionals in deaf education.
➡️ Offering flexible learning options: Online and in-person sessions are available to suit your institution’s needs.
Our CPD-accredited online course, "Becoming a Professional CSW," is designed to provide the practical skills, in-depth knowledge, and confidence needed to excel in this critical role.
Investing in this training will contribute to the overall growth and success of your deaf students.
Don't miss this opportunity to elevate your institution's support system.

Our "Becoming a Professional CSW" course is here to help them bridge the gap between qualification and competence, giving them the tools to excel in this fulfilling career.
Talk to us about booking a session and see how our CPD training can make a difference. Remember, investing in your staff is an investment in your students' future: https://deafumbrella.mykajabi.com
Hear from Our Students
Hear from those who have already benefited from our course:
"I would definitely recommend this course to anyone, those who are just starting out and even those who have been working as a CSW for years. It really makes you look deeper into the role and gives you skills so you can continue to develop even after you’ve finished." — Anonymous
"I am still talking about the course and how much I have learnt from it and can not say thank you enough. It was truly informative and reflection on the information since I have got home has definitely given me the confidence I think I was lacking." — Emma C.
Learn more: https://deafumbrella.mykajabi.com
📘 FREE RESOURCE FOR COLLEGES
Ensuring Deaf students get the right support isn’t just about having CSWs in place—it’s about equipping them with the skills they need to truly enhance the learning experience.
That’s why we’ve created a comprehensive eBook: "How to Support Deaf Students in Your College – The Role of CSWs in Inclusive Education".
This guide covers:
✔️ Best practices for supporting Deaf students in education
✔️ The role of Communication Support Workers in the classroom
✔️ How to create an inclusive environment that fosters independence
🔽 Download your free copy here: www.deafumbrella.com/ebook-colleges
By investing in your CSWs’ development, you’re investing in your students’ success.
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